Guest Policies & Community Guidelines

Riata RV Community — Guest Policies & Guidelines

A great stay starts with clear expectations. Before arriving at Riata RV Community, please review our guest policies and community guidelines so you know what to expect throughout your stay.

Helping Keep Riata Comfortable and Welcoming

Our guidelines help maintain a clean, secure, respectful, and enjoyable environment for everyone at Riata. We appreciate every guest doing their part to respect the property, their neighbors, and our community standards.

Riata RV Community

Policies and Guidelines

The following Policies and Guidelines have been established to ensure the highest standards of safety and quality of living for all Guests. Your compliance is very much appreciated and will ensure your continued stay at The Riata RV Community.

GENERAL POLICIES:

  • CHECK-OUT time is 11:00am
  • Quiet hours are 10pm to 8am
  • Guests are responsible for their children's and all guest's behavior and compliance with Riata policies and guidelines.
  • Children under 14 must be accompanied by an adult at all times while on Community premises.
  • Please be courteous to other guests around you and do not walk or drive through other sites.
  • People and/or pets shall not walk behind RVs as these are the backyards and private areas of Guests.
  • Loud, objectionable noise is not allowed at any time. Running of a generator is not allowed.
  • Profanity, violence, or inconsiderate behavior towards other guests and/or Riata personnel will not be tolerated.
  • No soliciting of business is allowed on Riata property unless specifically permitted. Signs for the sale of products, services and RVs are not allowed.
  • Smoking, including vaping, is prohibited in any Riata buildings or outdoor amenities.
  • Smokers, please dispose of cigarette's and waste in approved receptacles and please do not throw any cigarette butts or waste on the ground.
  • Possession or use of illegal drugs anywhere within The Riata RV Community is strictly prohibited.


RENTAL TERMS:

  • Daily and Weekly Stays - include sewer, water and electric.
  • Monthly Stays - include sewer and water. Electric is sub-metered per site and due with rent.
  • A maximum of two (2) adults and (2) children shall occupy any RV unless prior approval is received. Additional fees will apply to additional unapproved occupants.
  • Management reserves the right to restrict the number of total persons based on size of RV unit. A penalty of $100.00 per person will be enforced if the occupancy rule is violated. Rent will be charged and computed from the Effective Date of your site rental agreement.
  • Riata is a cashless community accepting only major credit cards, debit cards and ACH direct bank withdrawals. Cash, money orders or personal checks will not be accepted.
  • Extended stays for over 30 days will be required to subscribe to automatic pay (Autopay) via credit card or ACH direct bank account payment. Autopay will be subject to a monthly processing fee. 
  • Rent and payment for electricity are due and payable at the beginning of each month as per the terms of the RV Site Service Agreement. You will be charged a $25.00 late fee plus $10.00 per day past the due date if the total amount is not received by the due date (NO PARTIAL PAYMENTS).
  • Deposits for monthly and weekly stays are refundable if cancelled 21 days or more prior to move-in date. Deposits for daily stays are refundable if cancelled 7 days or more prior to move-in date. No refunds for no-shows, early departure, removal for rules violation or acts of God.
  • NO REFUNDS OR CREDIT FOR PAID RENT.


SITE USAGE:

  • Guests are responsible to maintain a clean, tidy and debris-free site. Management has sole discretion to determine if any site becomes cluttered or unsightly and guest must immediately remedy any notice of infraction by Management.
  • Furniture - only outdoor or patio furniture and items intended for outside use are allowed outside the RV.
  • Storage of items under the RV is not permitted unless hidden by commercial skirting approved by Management. Clutter such as garbage, boxes, tools, wood, empty flowerpots, etc. are not permitted.
  • Open Fire Pits - are not allowed. Propane, electric and charcoal grills are allowed at your site but only located on hard surfaces.
  • Windows must be covered with standard window treatments. No aluminum foil, flags, blankets, or similar items to be used as window treatments visible from outside of the RV.
  • Flags- Only U.S, State of Texas, official U.S. Military and official college flags are permitted providing they are properly displayed, in good condition and do not exceed 4'x6'.
  • Sheds – Riata standard specification sheds are allowed and can be provided as an additional rental item.
  • Decks and Steps - are allowed with prior approval of management on design and size. Decks must be constructed of Trex composite or treated wood and built in a workmanlike manner and must be sealed or stained, not painted. No subsurface posts or anchors for decks are allowed
  • The Following are Not Allowed on sites or stored under any portion of the RV:
  • No subsurface anchors or augers for awnings, decks, dog leashes, or other uses.
  • Fencing around the site
  • Storage containers.
  • Concrete blocks to form structures or brace awnings.
  • Tarps, clotheslines or hanging of laundry.
  • Appliances outside the RV including hot tubs.
  • Personal items on site lawn including carpets, mats, lawn chairs, potted plants, firepits, etc.
  • A/C window units or evaporative coolers not designed for RV use
  • Boats, cargo, or other trailers on site unless approved by management as temporary.
  • Tents or camping trailers or any RVs that are not self-contained with restroom and shower.
  • Altering sites in any way including any awnings or RV additions without written approval of Management.
  • No more than one free standing propane tank on the RV site, in good condition and not to exceed 100# in size.
  • Operating a commercial business from your site is prohibited. Work at home telecommuting is allowed.
  • Subletting or transfer of site occupancy for any reason, including sale of an RV, is prohibited. Any new guest must make a new application and is subject to approval by Management.
  • Upon vacating the site, Guests are responsible to return the site in the same clean condition as provided upon move-in. Guests shall leave the site free of any possessions, garbage and debris or Guest may be assessed a $100 site cleaning fee plus costs to dispose of large items.
  • Guests will be responsible for any damages to utility hook-ups, site or other community property that may have occurred during guest’s stay.

Vehicle Policies:

  • The speed limit within the Riata is 7 mph. This rule is strictly enforced.
  • One habitable (RV) and two non-habitable vehicles are allowed per site and must be parked completely on the pad within the site. Parking on grass, in or along roadways, or in vacant sites is prohibited.
  • No overnight sleeping in personal vehicles, or anywhere outside of your RV in open air or any enclosure.
  • Vehicles must be well maintained (no oil leaks) and operated in a safe manner with no excessive noise.
  • Vehicles in a state of disrepair will not be allowed to remain on the Riata RV Community property.
  • Vehicle exteriors must be clean and not unsightly in appearance.
  • Anyone operating any motorized vehicle or golf cart must have a valid driver's license.
  • AIl vehicular noise is to be kept to a minimum. Any loud vehicle noise or engine revving is prohibited.
  • Vehicles are only allowed on the roadways. Cutting through vacant sites is strictly forbidden.
  • Use of ATVs, dirt bikes, and similar vehicles is not permitted.
  • Visiting Guests must park on Guest's site or in designated Visitor parking areas. Overnight visitors must register vehicle for parking.
  • Primary Guests may not use Visitor parking for additional parking on an ongoing basis.
  • RV and auto washing is not permitted on the property.

Pet Policy:

  • Non-aggressive house pets are welcome, but must be registered at the Office upon arrival.
  • There is a maximum of 2 dogs per site unless prior approval is received. Cats must be indoor pets only and cannot be left outside.
  • Guests are responsible to immediately "clean up" after their pet in all areas, including the dog park. All pet droppings must be properly disposed of in a trash receptacle or collection area. A $25 fine will be assessed for each occurrence of improper disposal or cleanup. Multiple violations of pet clean-up policy will be grounds for dismissal from The Riata.
  • Noisy, vicious, or unruly pets and aggressive breeds including, but not limited to Pit bulls, Pitbull mixes, Rottweilers, Dobermans, and German Shepherds are prohibited. 
  • Guests who are unable to control their pets must remove them from the premises, or the animal may be taken by local animal control authorities.
  • People and/or pets shall not walk behind RVs as these are the backyards and private areas of Guests.
  • Pets must be kept on a maximum 6-foot leash at all times while within The Riata. Cats are pets too and the rules apply to them. Pets may not be left outside unattended on a leash or otherwise.
  • Pet kennels, pens, corrals, or crates, etc. are not permitted outside the RV.
  • Small pet fenced areas will be allowed with management approval.  
  • The dog park is for use by all Guests. Dogs are not to be left unattended in the park at any time. 
  • Guests are responsible for the behavior of their dog. Any animal demonstrating aggressive behavior to other guests or pets must be immediately removed from the park.
  • Pets are prohibited in the pool area and all common areas, including restrooms.
  • Riata is not responsible for any animal behavior and will hold pet owner accountable for any injury or damage caused by pet(s) in addition to the cost of any legal actions. 
  • The owner of any pet that causes injury or damage to others is expected to report the incident to Riata management and resolve the issue directly with the injured party.
  • Any stray animals should be reported to Management immediately.

Utilities:

  • Please report any issues with your site utilities immediately to the Office.
  • Utility connections are strictly to be made with utilities provided at the assigned site only. No hook-ups to neighboring sites is allowed.

Septic/Sewer:

  • Septic is included in all site rentals at no additional charge.
  • RIATA HAS A PRIVATE SEPTIC SYSTEM WHICH CANNOT ACCOMMODATE FOREIGN OBJECTS. ONLY HUMAN WASTE AND RV TOILET PAPER MAY BE FLUSHED INTO THE SEPTIC SYSTEM. ANY VIOLATION CAUSING SEPTIC ISSUES, BACKUPS OR BLOCKAGES CAN BE TRACED TO SPECIFIC SITES AND WILL BE AT THE GUESTS EXPENSE TO REPAIR. No other paper products including flushable wipes, paper towels or feminine products, cigarette or cigar butts, grease/fats, diapers, cat litter, hazardous substances, etc. can be placed into toilets or sinks.
  • Sewer connections must have an airtight seal as required by State & Federal law. All sewer hoses must be elevated and free of leaks. You must use septic-friendly tank treatment and RV toilet paper.

WIFI/Internet:

  • Riata has a state-of-the-art WIFI network that accommodates the most demanding internet requirements including home business needs and entertainment movie streaming.
  • WIFI is available to all guests through our online portal for daily, weekly, monthly rentals.
  • Guests shall not share their WIFI subscriptions with other Guests. Violation of this restriction constitutes Theft of Service and grounds for loss of WIFI access and/or removal from the community.


Electric:

  • Electric service is included in all daily and weekly rental rates.
  • Monthly guests will be required to make an electrical deposit upon initial occupancy. Site sub-meter readings will be taken at the end each month and billed with your monthly rent. Rates will be charged per kilowatt hour (Kwh) and rates may vary from month-to-month based on the prevailing utility market per Kwh. Billings will reflect applicable taxes and a processing fee.
  • Guests must only use electrical service provided at their site pedestal. Hooking up to a neighboring site is prohibited and considered theft of service and grounds for removal from the community.
  • Excess power cord must be coiled neatly on the site pad.

Water:

  • Water is included in all site rentals at no additional charge.
  • Riata has its own Public Water System providing high quality water service.
  • WARNING: Riata has a commercially engineered water system with water pressure of approximately 66 psi. RVs not able to accommodate such pressure must use a water pressure regulator to avoid damage. Management cannot be responsible for damage from water pressure.
  • Water hoses and connections must be free of leaks. Excess water hose must be coiled neatly on the site pad.

Trash/ Garbage:

  • Trash cannot be placed outside RV or stored in any garbage containers on RV site.
  • AII trash must be properly secured in plastic garbage bags and placed in community dumpsters.
  • Trash must be placed directly inside dumpsters. No trash is to be left near or around dumpsters.
  • Trash is limited to normal household trash, no large items including mattresses, furniture, tires, oil or chemical waste is to be disposed in dumpsters.


AMENITIES

Restrooms/Showers:

  • Modern, clean and private restroom/showers are available only for Community Guests and their Visiting Guests for use while at the pool and during stay.
  • NO DYING OF HAIR OR CLOTHES IN SINKS OR SHOWERS IS ALLOWED.
  • Guests must remove all personal items and clean-up after using lavatory and shower facilities.
  • Guests should limit time when showering to 15 minutes. 
  • RIATA IS ON A PRIVATE SEPTIC SYSTEM, ONLY HUMAN WASTE AND TOILET PAPER MAY BE FLUSHED INTO TOILETS AND SEPTIC SYSTEM. NO OTHER FOREIGN OBJECTS SUCH AT CIGARETTES, TAMPONS, FEMININE NAPKINS, HAND TOWELS, HAIR, Q-TIPS, TRASH, ETC. MAY BE FLUSHED INTO SYSTEM. ANY FOREIGN OBJECTS MAY CAUSE SEPTIC BLOCKAGES, BACKUPS OR DAMAGE WHICH WILL BE REPAIRED AT GUESTS EXPENSE.

Laundry Room:

  • The Laundry room is for the use of Community Guests and Visiting Guests only.  
  • Guests shall remove loads immediately upon completion. Riata assumes no responsibility or liability for damaged clothes left in machines or any damage to clothing caused by machines.
  • Pet bedding, blankets, and excessively dirty clothing, etc. are prohibited in laundry room machines at any time.
  • No dyes or bleaches are to be used in any machines at any time.
  • Guests shall clean up after their use of facilities and dispose of any trash in provided receptacles.
  • The Laundry room lounge area is for the relaxation of Guests during laundry and not for others to gather or meet if not doing laundry.
  • Promptly notify management if any equipment is non-operational or not performing properly.
  • Management shall not be responsible for any damage or loss to laundry.

Pool:

  • Pool use and enjoyment are restricted to Community Guests and their Visiting Guests. Community Guests are responsible for the activity and behavior of their Visiting Guests at all times.
  • Pool Hours: Sun- Thurs 10am-8pm; Fri-Sat 10am- 9pm and may be adjusted seasonally. 
  • THERE IS NO LIFEGUARD ON DUTY AT THE POOL. ALL COMMUNITY GUESTS AND VISITING GUESTS SWIM AT THEIR OWN RISK
  • Proper swim attire is required. Cut-offs, street shorts, t-shirts and diapers are not permitted.
  • The pool is for swimming and sunning only. Diving, flips, back dives or jumping from the sides of the pool is prohibited.
  • An adult or legal guardian over the age of 18 must accompany all children under the age of eighteen (18). 
  • Radio's, boom boxes and sound devices with open air speakers are not permitted in the pool area, including the parking area. Headphones on music devices are allowed.
  • Running or rough play in the pool or pool area (dunking, sitting on shoulders, throwing people, pushing, shoving, hitting) is not permitted
  • Absolutely no alcohol consumption in the pool area, and no glass containers of any type are permitted.
  • Verbal abuse towards management, its employee's, or other Guests is not allowed. Any behavior in the pool area that disturbs the quiet enjoyment of other Guests will be considered a just cause for loss of pool privileges. Some types of small water accessories such as children's arm floatation may be allowed, however, no obtrusive equipment or devices are allowed in the pool.
  • Riata reserves the right to restrict pool usage to any person in violation of pool rules.


Security:

Riata has incorporated numerous features to help ensure the safety and peace of mind for our guests. 

Privacy Gates:

  • Electronically controlled privacy gates are located at the community entrances.  
  • IMPORTANT- - Wait for gates to fully open before proceeding. Guests are responsible for any damage to gates.

Surveillance Cameras:

  • Closed Circuit cameras are located at the entrance gates and in common areas throughout the community.
  • Guests should exercise common sense in protecting themselves and their valuables as one would in any living environment. These devices are not a guarantee of personal safety or protection of personal property nor a guarantee against criminal activity.
  • Keep your RVs, valuables and possessions secured and locked.
  • Management is not responsible for lost, stolen or damaged articles.

FIREARMS & FIREWORKS:

  • NO OPEN CARRY GUNS. Pursuant to Section 30.07, Texas Penal Code (Trespass by license holder with an openly carried handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may NOT enter this property with a handgun that is carried openly.
  • Firearms including BB guns, pellet guns, air guns & paintball guns, knives or weapons are never to be displayed or discharged within the community.
  • FIREWORKS are PROHIBITED in all areas.

MISCELLANEOUS:

  • Drones are not allowed to take-off, land or fly in or above Riata.
  • Radio controlled (RC) planes, cars, toys or equipment are not allowed to be operated on the premises.
  • Photos or videos of others, their RVs or RV sites without permission is strictly prohibited.
  • Riata is a privately owned Community. Management reserves the right to refuse services, require Guests and/or Visiting Guests to vacate the premises, or deny access to anyone under any circumstances it deems appropriate.
  • There are no refunds if Guests are required to leave the Community. 
  • Riata RV Community reserves the right to update the Rules & Regulations as needed and at its discretion and Guests agree to abide by any future updates and revisions by acceptance below.




Acknowledgement:

Guest acknowledges that l/we have read and understand the Riata RV Community – Policies and Guidelines, and agree to abide by all of the Policies and Guidelines during occupancy at The Riata RV Community.


Guest Signature: Guest Signature:


Printed Name Printed Name


Have Questions About a Policy?

If you need clarification about a community guideline before booking or arriving, our team is happy to help.